The Higher Education Learner Programme


HELP is Here

The Higher Education Learner Programme (HELP) is an online course that will help you with the skills you need at university, whether you’ve just started or are continuing; are onsite or online; are full-time or part-time.
We cover 8 topics here, explaining what you need to know and why. If you have a question, here is where you can start. For information, supports, study hacks and help from other students, follow us on our Socials too.
Each topic also has a Hot Topic where students, faculty and staff discuss what you need to know about that skill in more detail. These are linked below.
See a quick overview of what’s covered in each section here:

Topic 1 - Getting Started

  • What you need to know about your first lectures and how to make the most of them
  • What is expected of you as a student
  • College Dictionary
  • Getting Started Checklist
  • Tips on looking for accommodation/ commuting/studying online
  • Hear from other students about how they settled into life at SETU

Topic 1: Getting Started

Topic 2 : Social and Supports Information

Here, you'll find out about who can help you throughout your time in university. There’s information about what the different supports are, who they're for and how to access them.
  • Academic Supports
  • Social Supports
  • Disability Supports
  • Advice from lecturers and other students
  • Budgeting and Discount Apps

Hot Topic

Social and Supports Information for Full-Time Students

Social and Supports Information for Part-Time Students

Topic 3: Digital Skills

  • SETU Systems
    • Blackboard/Moodle
    • Office 365
    • Turnitin
  • Apps to Support
    • Reading and Writing
    • Productivity and Focus
    • Organisation
    • Daily College Tasks

Topic 3: Digital Skills

Topic 4 : Organisation and Time Management

  • How to Stop Procrastinating
  • Tips for Managing Time
  • Tips for Organising your College Work
  • Goal Setting 

Hot Topic


Topic 5 : Study Skills

  • Notetaking
  • Groupwork
  • Presentations
  • Overcoming Common Study Skill Problems

Topic 5: Study Skills

Topic 6 : Academic Writing

  • Setting the Tone
  • Types of Academic Writing
  • Building an Argument
  • Academic Integrity
  • Knowledge Checks

Topic 6 : Academic Writing

Topic 7 : Citations and Referencing

  • Why Reference
  • How to Reference
  • Citations and Referencing Examples
  • Try it Out

Topic 7: Citations and Referencing

Topic 8 : Assessment

  • Continuous Assessment
  • Preparing for Exams
  • Managing Stress
  • Exam Guidelines (Onsite and Online)

Topic 8 : Assessment

What Else Do I Need To Know

We would love to hear from you! We will be online and on campus throughout the semester and we would love to get your input and hear your questions about that week’s topic.

There will be a live element online for every topic– a workshop, a webinar, a discussion or an Ask Me Anything session. We would love to get your feedback on what we should focus on and what questions you would like answered.

HELP is a pilot, and we want to make sure that it is helpful to you!

I Still Have Questions

You can contact us by email at, through our social media platforms, or through the Discussion Forum in the VLE.