Employer Vacancies

Customer Care Sales Advisor



Company Name: Vhi

Location of Position: Kilkenny

Company URL: www.vhi.ie


Number positions:

Vacancy Type: Current Vacancy

Duties: Are you interested in working for a progressive world-class healthcare company? Vhi Healthcare is a provider of quality healthcare solutions. We are a dynamic and professional organisation with membership in excess of 1.1 million. Vhi offers employees opportunities for advancement, continuous learning and development. Following successful completion of the Professional Sales Advisor Programme and successful completion of six months probationary period, Customer Care Sales Advisors will be awarded a Certificate in Professional Sales Advice (Level 6 Fetac) Minor Award from Carlow Institute of Technology. Also, in addition to salary, we offer an excellent benefits package. Since 1957 Vhi has been helping people in Ireland to access the best value, quality private healthcare through its extensive range of diverse healthcare products and services. We are proud to say that with more than one million customers, we continue to be the market leader for health insurance in Ireland. Our brand promise is 'When you need us, we're there' and this is true for practically every medical eventuality. We are continuing to develop our range of quality products and services. As a market leader our objective is to become the premier provider of quality healthcare and financial products for our members throughout their lives. We are currently recruiting a number of suitable candidates in Kilkenny on full time permanent contracts for a February start date. The role of a Customer Care Sales Advisor will be responsible for but not limited to: • Working within a team environment handling Sales and Retention inbound / outbound calls for New and Existing Customers. • Profiling our customer requirements in order to offer a health care solution from our range of Vhi Healthcare product suite. • Recording all on-going customer contacts and sales activity using our Customer Management System. • Meeting and exceeding individual targets. • Keep informed of Vhi Healthcare products and services, industry trends and competitor activities. • Developing and maintaining effective working relationships within the team and with all internal departments. Are you: • Customer focused • Team oriented • Enthusiastic • Highly motivated & committed to the delivery of first class customer service • Available to start immediately Then we are interested in meeting you! General Requirements • Excellent computer skills & proven administration skills • Excellent communication & influencing skills • Ideally a Third Level Qualification and 1 to 2 year's experience in a Sales/Customer Service role • Proven ability to work in a target driven environment and results focused • A high degree of flexibility, with strong team spirit • Initiative and motivation • Accuracy and attention to detail • Must be an Accredited Product Advisor (APA/ CIP or Dip PMI) or willing to undertake same This is a CF-4 role under the Central Bank’s Fitness and Probity regime.

Applicant Required

Target Discipline:


Additional Info:

Application Procedure

Method application: Please Apply on our website: www.vhi.ie/about/recruitment or alternatively you can post your CV and covering letter quoting ref: CSAAPRIL18 to: HR Department Vhi IDA Business Park Purcellsinch Dublin Road Kilkenny Vhi is an equal opportunities employer. Shortlisted applicants will be required to complete a video interview, while this might be a new experience for you, it is very user friendly and you will have an opportunity to view a quick tutorial and practice before completing your video interview. If we are progressing you’re application, details will be sent to you by e-mail.

Closing Date: 26-11-2017